Our Accident Repair Centre can offer free estimates while you wait.

  • Free estimates

  • Free courtesy car while yours is repaired

  • All leading insurance companies

  • 6 year guarantee on bodywork repairs

  • Established over 30 years

  • Vehicle recovery / collection

The Office of Fair Trading and the Association of British Insurers have agreed that you are legally entitled to have your car repaired at a body shop of your choice and because we work with all the major companies, there is no need to drive around obtaining several estimates. To instigate repairs what do you need to do?

Firstly: If your car is driveable, please bring your car to us and we will inspect it whilst you wait. (usually a few minutes) and then create an estimate, which we can fax or email directly to your insurance companies claims department. If your car is too damaged to drive, you can contact us by telephone and we will recover the vehicle for you.

Secondly: Phone your insurance company to notify them of the accident/claim, tell them that you wish to have your car repaired at Risboro Garage & Accident Repair Centre and ask them for a claim number, and the relevant claim department contact details. Usually within a day or two an insurance engineer will contact us to agree repair costs. Depending on the extent of the damage they may request that your vehicle is on site for their inspection but more usually they authorise the repairs by telephone. Once we have their go-ahead, we will order the necessary parts and book your car in for repair. Whilst we repair your car, we will loan you, free of charge, one of our courtesy cars until the repair is completed.

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